Company Description
Diebold Nixdorf, Incorporated focuses its efforts on modernizing global banking and retail interactions through comprehensive automation and digitalization. The company's operations are divided into two main areas: Banking and Retail. In the Banking segment, Diebold Nixdorf provides a wide range of hardware, including advanced cash recycling and dispensing units, intelligent deposit machines, tools for teller automation, kiosk technologies, and robust physical security infrastructure. These are supported by sophisticated software: customer-facing applications that streamline engagement, and powerful back-end platforms designed to manage channel transactions, oversee operations and integration, facilitate omnichannel experiences, monitor endpoints, remotely manage assets, execute customer marketing, handle merchandise, and conduct analytics. The company's banking services are extensive, encompassing proactive system monitoring and prompt incident resolution, delivered both remotely and via on-site visits. They also offer first and second-line maintenance, preventive care, on-demand support, and a suite of managed and outsourcing services for business processes, solution management, system upgrades, and transaction processing, alongside specialized cash management solutions. Furthermore, their DN Vynamic software suite is specifically designed to simplify and elevate the consumer journey. For the Retail sector, Diebold Nixdorf supplies essential hardware such as mobile point-of-sale systems, self-checkout kiosks, various peripherals like printers, scales, and mobile scanners, as well as efficient banknote and coin processing systems. Retail clients also benefit from a full spectrum of services, including professional consulting, on-demand support, maintenance and availability solutions, implementation guidance, managed mobility services, advanced monitoring with analytics, and comprehensive store lifecycle management. Founded in 1859, the company was initially known as Diebold, Incorporated before officially changing its name to Diebold Nixdorf, Incorporated in December 2016. Its corporate headquarters are located in Hudson, Ohio.